{"id":2458,"date":"2025-12-17T15:53:24","date_gmt":"2025-12-17T15:53:24","guid":{"rendered":"https:\/\/greeceathenstransfers.gr\/?page_id=2458"},"modified":"2025-12-29T12:22:32","modified_gmt":"2025-12-29T12:22:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/greeceathenstransfers.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p class=\"has-ast-global-color-1-color has-ast-global-color-8-background-color has-text-color has-background has-link-color wp-elements-7b57b52f94818b79efb92af81e918dae wp-block-paragraph\">FAQ<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">&nbsp;<\/h4>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-ast-global-color-8-background-color has-text-color has-background has-link-color wp-elements-bc01f84d702f1322ce7ebd884990998f\">I have an Urgent question regarding my Booking<\/h4>\n\n\n\n<p class=\"has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-1fda972aac78b9019c26f37b9b861150 wp-block-paragraph\">Need help regarding your booking ?<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-b3e7d23aa9adefe1481cbca32daca9fb wp-block-paragraph\">Please call us here: <strong>(+30) 6986691729<\/strong><br>Or here: <strong>(+30) 6986506178<\/strong><br>Our support is here to assist you.<br>You can also send us an e-mail to\u00a0info@greeceathenstransfers.gr<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-7691fd6fbd83b5490a4c8de4048f1eb1\">How do I pay for my Booking?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-2433cc450f1f7e86005752caf2449810 wp-block-paragraph\">For start, if you want to pay for your bookings, just follow the steps to book your experience and select your preferred payment method when requested. Hence, you can pay for your experience through: Paypal, Credit Card or Debit Card.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-c73fa5ef8d658fbcb9b9ec27f3b3960a\">What happens if my reservation request is declined or canceled ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-fe4860f39e78036081bb66fd2bc6c6d8 wp-block-paragraph\">If your booking request declined or got rejected by the host a refund is issued to you automatically and will reach you within 6 working days.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-20d25ed90b7e045ebfad2a5908c99d47\">Can children join the tour?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-dce28381e2f7c6186ed9648e24250823 wp-block-paragraph\">Yes, children are more than welcome but due to transportation space limitations, we have to count them as \u2018one person.\u2019&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-005c87210fe37beef43880c227cf5ed7\">What about dietary restrictions?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-feb96fcc8667d633fdd7859dead232b2 wp-block-paragraph\">As long as we know in advance, we will try our very best to cater to people with food allergies. As for people who are lactose intolerant, follow a gluten free diet, are vegetarians or vegans, we will do our best to accommodate to your dietary needs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-6208dfe0484ddd8d4c811e53589dec39\">What is a 100% Customized Tour?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-0ccb6d115ab8ee2bfd4e969a7553c11a wp-block-paragraph\">A customized tour is a tour created just by you and for you. All you have to do is let a host know your requests and with that information, your host can create a personalized offer, fully customized to your preferences.<br>Example:<br>Want to add an extra stop to Day tour in Mycenae or skip the dinner reservation? Just choose the &#8220;Customize Now&#8221; Button and let them know your wishes so they can create a personal program just for you!<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-6bd007224e11883205e0ce3785fb9414\">My Host sent me my Customized Tour. What Should I Do Next?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-415e3c3d91517bf8d6a9eda7e1504981 wp-block-paragraph\">If the Customized Tour is what you were expecting then wait no more! Simply click on the \u2018book\u2019 button that will be send to you with email, so that we can proceed with your payment instantly and book your personalized experience!<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-d8ec259d70ba5373cb966dde34ee8316\">Is a Customized experience always private?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-ad31b6ea055a4b995b9e3ade75898156 wp-block-paragraph\">Yes, Greece Athens Transfers &amp; Tours experiences are always private. Not to mention that, a fully customized experience is created especially for you, so it\u2019s not possible for others to book this experience.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-c72cca7430c270ba1abd61aafba0cf02\">I already have a booking, how do I get in touch with my host?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-cc7d4985ea982ec5b0a905bc397812d7 wp-block-paragraph\">If you already have a booking on Greece Athens Transfers &amp; Tours, you have also received&nbsp; an mail from&nbsp;info@greeceathnestransfers.gr  You can send us an mail in the same address, regarding the upcoming tour and we will be more than happy to facilitate you in any way possible regarding the upcoming tour.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-83603cf18f647cd63233f99bec4fee70\">Can I pay in any currency?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-1f5805dccadaa67ddb3ad9c601566832 wp-block-paragraph\">At CrispyLocal payment is always done in Euros and therefore the Euro price is always shown during payment. Your bank might charge you a conversion rate fee from you local currency to Euros. No extra fees apply from our side.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-095aa127800e806883e5dd8714fd46d0\">I only paid a reservation fee, why I need to pay the rest in cash?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-7cbfaa00e7270c9d696fe5a026ef4f20 wp-block-paragraph\">If you are charged only for the reservation fee, it means that your host prefers to be paid in cash. In the same way, the remaining amount should be paid directly to your host at the time of the experience, in cash.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-793ef44ca5061d23a3e1a93384813dce\">What is the cancelation policy for guests?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-c8153c1de207623eff1e760deffec6d4 wp-block-paragraph\">Canceling confirmed booking: if the booking is canceled by the host you receive 100% refund.<br>If you choose to cancel the booking as a guest:<br>More than 24 hours before the experience date: You will be refunded 100% of the total price.<br>Less than 24 hours before the experience date: The host will be fully paid, you won\u2019t receive a refund.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-9d0a8ff6b118ed63e2bc5d859043e2e7\">How does Greece Athens Transfers &amp; Tours ensure Host quality?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-763d2b29ae4dbd7fa4fd6fdc2bdd7040 wp-block-paragraph\">\u2981 Quality check<br>Basic information verification, such as name, address, social profiles, phone number, ID, payment details and description of the experience. \u2981 Mystery Shopping<br>Mystery Shopping control program. In fact, we occasionally sent people as guests to try the experience and the level of the service that the hosts provide.<br>\u2981 Review system<br>Every guest gets the opportunity to review his\/her experience with a host. So, when multiple guests leave positive reviews, you are more certain you can trust the host and the experience he or she offers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-4baacdb7b8e9eecbb20780277787ff5e\">What happens if I have a bad experience with a host?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-cf5298b5c07302f86e93f14314562fc8 wp-block-paragraph\">If you have a bad experience with a host, let us know at&nbsp;info@greeceathenstransfers.gr&nbsp;right away. Then, we will get in touch with both you and the host, to get to the bottom of the situation and to find a solution together. Your happiness is our primary objective!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ &nbsp; I have an Urgent question regarding my Booking Need help regarding your booking ? Please call us here: (+30) 6986691729Or here: (+30) 6986506178Our support is here to assist you.You can also send us an e-mail to\u00a0info@greeceathenstransfers.gr How do I pay for my Booking? For start, if you want to pay for your bookings, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2458","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Theodoris Smoilis","author_link":"https:\/\/greeceathenstransfers.gr\/en\/author\/teo\/"},"uagb_comment_info":0,"uagb_excerpt":"FAQ &nbsp; I have an Urgent question regarding my Booking Need help regarding your booking ? Please call us here: (+30) 6986691729Or here: (+30) 6986506178Our support is here to assist you.You can also send us an e-mail to\u00a0info@greeceathenstransfers.gr How do I pay for my Booking? For start, if you want to pay for your bookings,&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/pages\/2458","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/comments?post=2458"}],"version-history":[{"count":4,"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/pages\/2458\/revisions"}],"predecessor-version":[{"id":3085,"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/pages\/2458\/revisions\/3085"}],"wp:attachment":[{"href":"https:\/\/greeceathenstransfers.gr\/en\/wp-json\/wp\/v2\/media?parent=2458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}