{"id":2458,"date":"2025-12-17T15:53:24","date_gmt":"2025-12-17T15:53:24","guid":{"rendered":"https:\/\/greeceathenstransfers.gr\/?page_id=2458"},"modified":"2025-12-29T12:22:32","modified_gmt":"2025-12-29T12:22:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/greeceathenstransfers.gr\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p class=\"has-ast-global-color-1-color has-ast-global-color-8-background-color has-text-color has-background has-link-color wp-elements-7b57b52f94818b79efb92af81e918dae wp-block-paragraph\">FAQ<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">&nbsp;<\/h4>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-ast-global-color-8-background-color has-text-color has-background has-link-color wp-elements-bc01f84d702f1322ce7ebd884990998f\">J'ai une question urgente concernant ma r\u00e9servation.<\/h4>\n\n\n\n<p class=\"has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-1fda972aac78b9019c26f37b9b861150 wp-block-paragraph\">Besoin d'aide concernant votre r\u00e9servation ?<\/p>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-b3e7d23aa9adefe1481cbca32daca9fb wp-block-paragraph\">Veuillez nous appeler ici\u00a0: <strong>(+30) 6986691729<\/strong><br>Ou ici : <strong>(+30) 6986506178<\/strong><br>Notre assistance est l\u00e0 pour vous aider.<br>Vous pouvez \u00e9galement nous envoyer un courriel \u00e0 info@greeceathenstransfers.gr<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-7691fd6fbd83b5490a4c8de4048f1eb1\">Comment puis-je payer ma r\u00e9servation\u00a0?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-2433cc450f1f7e86005752caf2449810 wp-block-paragraph\">Pour commencer, si vous souhaitez r\u00e9gler vos r\u00e9servations, suivez simplement les \u00e9tapes de r\u00e9servation et s\u00e9lectionnez votre mode de paiement pr\u00e9f\u00e9r\u00e9 lorsque cela vous sera demand\u00e9. Vous pouvez ainsi payer votre exp\u00e9rience par PayPal, carte de cr\u00e9dit ou carte de d\u00e9bit.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-c73fa5ef8d658fbcb9b9ec27f3b3960a\">Que se passe-t-il si ma demande de r\u00e9servation est refus\u00e9e ou annul\u00e9e ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-fe4860f39e78036081bb66fd2bc6c6d8 wp-block-paragraph\">Si votre demande de r\u00e9servation a \u00e9t\u00e9 refus\u00e9e ou rejet\u00e9e par l'h\u00f4te, un remboursement vous sera automatiquement accord\u00e9 et vous parviendra sous 6 jours ouvrables.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-20d25ed90b7e045ebfad2a5908c99d47\">Les enfants peuvent-ils participer \u00e0 la visite ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-dce28381e2f7c6186ed9648e24250823 wp-block-paragraph\">Oui, les enfants sont les bienvenus, mais en raison des limitations de place dans les transports, nous devons les compter comme \u00ab une seule personne \u00bb.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-005c87210fe37beef43880c227cf5ed7\">Qu'en est-il des restrictions alimentaires ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-feb96fcc8667d633fdd7859dead232b2 wp-block-paragraph\">Dans la mesure du possible, nous ferons tout notre possible pour r\u00e9pondre aux besoins des personnes souffrant d'allergies alimentaires, si nous en sommes inform\u00e9s \u00e0 l'avance. Concernant les personnes intol\u00e9rantes au lactose, suivant un r\u00e9gime sans gluten, v\u00e9g\u00e9tariennes ou v\u00e9g\u00e9taliennes, nous mettrons tout en \u0153uvre pour nous adapter \u00e0 leurs besoins nutritionnels.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-6208dfe0484ddd8d4c811e53589dec39\">Qu'est-ce qu'un circuit 100% personnalis\u00e9 ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-0ccb6d115ab8ee2bfd4e969a7553c11a wp-block-paragraph\">Un circuit sur mesure est un circuit cr\u00e9\u00e9 sp\u00e9cialement pour vous. Il vous suffit de faire part de vos souhaits \u00e0 l'h\u00f4te, qui pourra ainsi vous proposer une offre personnalis\u00e9e, parfaitement adapt\u00e9e \u00e0 vos pr\u00e9f\u00e9rences.<br>Exemple:<br>Vous souhaitez ajouter une \u00e9tape \u00e0 votre excursion d'une journ\u00e9e \u00e0 Myc\u00e8nes ou annuler votre r\u00e9servation pour le d\u00eener\u00a0? Cliquez simplement sur le bouton \u00ab\u00a0Personnaliser maintenant\u00a0\u00bb et faites-leur part de vos souhaits afin qu'ils puissent cr\u00e9er un programme sur mesure\u00a0!<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-6bd007224e11883205e0ce3785fb9414\">Mon h\u00f4te m'a envoy\u00e9 ma visite personnalis\u00e9e. Que dois-je faire ensuite\u00a0?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-415e3c3d91517bf8d6a9eda7e1504981 wp-block-paragraph\">Si la visite personnalis\u00e9e correspond \u00e0 vos attentes, n'attendez plus\u00a0! Cliquez simplement sur le bouton \u00ab\u00a0R\u00e9server\u00a0\u00bb qui vous sera envoy\u00e9 par e-mail afin que nous puissions proc\u00e9der imm\u00e9diatement \u00e0 votre paiement et r\u00e9server votre exp\u00e9rience sur mesure\u00a0!<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-d8ec259d70ba5373cb966dde34ee8316\">Une exp\u00e9rience personnalis\u00e9e est-elle toujours priv\u00e9e\u00a0?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-ad31b6ea055a4b995b9e3ade75898156 wp-block-paragraph\">Oui, les excursions propos\u00e9es par Greece Athens Transfers &amp; Tours sont toujours priv\u00e9es. De plus, une exp\u00e9rience enti\u00e8rement personnalis\u00e9e est cr\u00e9\u00e9e sp\u00e9cialement pour vous, ce qui la rend inaccessible \u00e0 d'autres personnes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-c72cca7430c270ba1abd61aafba0cf02\">J'ai d\u00e9j\u00e0 une r\u00e9servation, comment puis-je contacter mon h\u00f4te ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-cc7d4985ea982ec5b0a905bc397812d7 wp-block-paragraph\">Si vous avez d\u00e9j\u00e0 effectu\u00e9 une r\u00e9servation aupr\u00e8s de Greece Athens Transfers &amp; Tours, vous avez \u00e9galement re\u00e7u un courriel de info@greeceathnestransfers.gr. Vous pouvez nous envoyer un courriel \u00e0 la m\u00eame adresse concernant votre prochaine excursion et nous serons ravis de vous aider de toutes les mani\u00e8res possibles.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-83603cf18f647cd63233f99bec4fee70\">Puis-je payer dans n'importe quelle devise\u00a0?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-1f5805dccadaa67ddb3ad9c601566832 wp-block-paragraph\">Chez CrispyLocal, le paiement s'effectue toujours en euros et le prix en euros est donc toujours affich\u00e9 lors du paiement. Votre banque peut vous facturer des frais de conversion de votre devise locale vers l'euro. Aucun frais suppl\u00e9mentaire n'est appliqu\u00e9 de notre c\u00f4t\u00e9.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-095aa127800e806883e5dd8714fd46d0\">Je n'ai pay\u00e9 que des frais de r\u00e9servation, pourquoi dois-je payer le reste en esp\u00e8ces ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-7cbfaa00e7270c9d696fe5a026ef4f20 wp-block-paragraph\">Si seuls les frais de r\u00e9servation vous sont factur\u00e9s, cela signifie que votre h\u00f4te pr\u00e9f\u00e8re \u00eatre pay\u00e9 en esp\u00e8ces. De m\u00eame, le solde devra \u00eatre r\u00e9gl\u00e9 directement \u00e0 votre h\u00f4te, \u00e9galement en esp\u00e8ces, au moment de l'exp\u00e9rience.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-793ef44ca5061d23a3e1a93384813dce\">Quelles sont les conditions d'annulation pour les clients\u00a0?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-c8153c1de207623eff1e760deffec6d4 wp-block-paragraph\">Annulation d'une r\u00e9servation confirm\u00e9e\u00a0: si la r\u00e9servation est annul\u00e9e par l'h\u00f4te, vous recevez un remboursement int\u00e9gral.<br>Si vous choisissez d'annuler la r\u00e9servation en tant qu'invit\u00e9\u00a0:<br>Plus de 24 heures avant la date de l'exp\u00e9rience\u00a0: vous serez rembours\u00e9 \u00e0 100\u00a0% du prix total.<br>Moins de 24 heures avant la date de l'exp\u00e9rience\u00a0: l'h\u00f4te sera int\u00e9gralement pay\u00e9, vous ne recevrez aucun remboursement.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-9d0a8ff6b118ed63e2bc5d859043e2e7\">Comment Greece Athens Transfers &amp; Tours garantit-elle la qualit\u00e9 de son accueil ?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-763d2b29ae4dbd7fa4fd6fdc2bdd7040 wp-block-paragraph\">\u2981 Contr\u00f4le qualit\u00e9<br>V\u00e9rification des informations de base, telles que le nom, l'adresse, les profils sur les r\u00e9seaux sociaux, le num\u00e9ro de t\u00e9l\u00e9phone, la pi\u00e8ce d'identit\u00e9, les informations de paiement et la description de l'exp\u00e9rience. \u2981 Client myst\u00e8re<br>Programme de contr\u00f4le par clients myst\u00e8res. En effet, nous envoyons parfois des personnes en tant qu'invit\u00e9s afin de tester l'exp\u00e9rience et la qualit\u00e9 du service offert par les h\u00f4tes.<br>\u2981 Syst\u00e8me d'\u00e9valuation<br>Chaque voyageur a la possibilit\u00e9 de partager son exp\u00e9rience avec l'h\u00f4te. Ainsi, lorsque plusieurs voyageurs laissent des commentaires positifs, vous avez davantage confiance en l'h\u00f4te et en l'exp\u00e9rience qu'il propose.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-0-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-4baacdb7b8e9eecbb20780277787ff5e\">Que se passe-t-il si j'ai une mauvaise exp\u00e9rience avec un h\u00f4te\u00a0?<\/h4>\n\n\n\n<p class=\"has-ast-global-color-1-color has-ast-global-color-7-background-color has-text-color has-background has-link-color wp-elements-cf5298b5c07302f86e93f14314562fc8 wp-block-paragraph\">Si vous rencontrez un probl\u00e8me avec un h\u00f4te, veuillez nous en informer imm\u00e9diatement \u00e0 l'adresse info@greeceathenstransfers.gr. Nous prendrons alors contact avec vous et l'h\u00f4te afin de comprendre la situation et de trouver ensemble une solution. Votre satisfaction est notre priorit\u00e9\u00a0!<\/p>","protected":false},"excerpt":{"rendered":"<p>FAQ &nbsp; I have an Urgent question regarding my Booking Need help regarding your booking ? Please call us here: (+30) 6986691729Or here: (+30) 6986506178Our support is here to assist you.You can also send us an e-mail to\u00a0info@greeceathenstransfers.gr How do I pay for my Booking? For start, if you want to pay for your bookings, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2458","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Theodoris Smoilis","author_link":"https:\/\/greeceathenstransfers.gr\/fr\/author\/teo\/"},"uagb_comment_info":0,"uagb_excerpt":"FAQ &nbsp; I have an Urgent question regarding my Booking Need help regarding your booking ? Please call us here: (+30) 6986691729Or here: (+30) 6986506178Our support is here to assist you.You can also send us an e-mail to\u00a0info@greeceathenstransfers.gr How do I pay for my Booking? For start, if you want to pay for your bookings,\u2026","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/pages\/2458","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/comments?post=2458"}],"version-history":[{"count":4,"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/pages\/2458\/revisions"}],"predecessor-version":[{"id":3085,"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/pages\/2458\/revisions\/3085"}],"wp:attachment":[{"href":"https:\/\/greeceathenstransfers.gr\/fr\/wp-json\/wp\/v2\/media?parent=2458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}